Terms of Service & End User License Agreement

By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of another person or entity, you represent you have authority to bind them, and "you" includes that person or entity.

3.1 Minimum Age. You must be at least 13 years old to use the Service.

3.2 Minors. If you are under the age of majority where you live (typically 18), you represent that you have permission from a parent or legal guardian to use the Service and to make purchases (if any). A parent/guardian is responsible for your use of the Service and for any purchases.

3.3 Not for Children Under 13. The Service is not directed to children under 13, and you may not use the Service if you are under 13.

4.1 Account Creation. You may need an account to access certain features. You agree to provide accurate information and keep it up to date.

4.2 Sign-In Methods. We may support Sign in with Apple and Google sign-in, and we may add or remove sign-in options over time.

4.3 Account Deletion. If you have created an account, you may delete it directly within the App at any time. Subject to applicable law, deletion will remove your account record and associated personal data from our active systems, except for information we are legally required or otherwise permitted to retain.

Deleting your account does not automatically cancel any subscription billed through Apple. Subscriptions must be managed or cancelled through your Apple ID account settings.

You may also request deletion by contacting us at hello@getlunara.app.

4.4 Security. You are responsible for safeguarding your account and for all activity under your account. Notify us promptly if you suspect unauthorized access.

4.5 Devices and Connectivity. You are responsible for obtaining and maintaining the devices, operating systems, and internet connectivity required to use the Service.

5.1 What Lunara Provides. The Service may include:

• Astrology insights based on birth data you provide
• Dream interpretation based on content you submit, including written entries and voice recordings
• AI chat, personalization, and related features
• Related content and tools for reflection and personal insight

5.2 No Guarantee of Results. We do not guarantee that any content or output will be accurate, complete, or suitable for your specific situation, or that you will achieve any particular outcome.

6.1 Entertainment and Reflection Only. All content, including interpretations, prompts, and outputs, is provided for entertainment, reflection, and personal insight purposes only.

6.2 Not Professional Advice. The Service does not provide medical, psychological/mental health, therapeutic, legal, financial, or other professional advice. Do not rely on the Service as a substitute for advice from a qualified professional.

6.3 No Professional Relationship. Your use of the Service does not create any professional relationship (including doctor-patient, therapist-client, attorney-client, or fiduciary relationship) between you and Lunara.

6.4 Your Responsibility. You are solely responsible for your decisions and actions. You should use your own judgment and, where appropriate, seek professional guidance.

7.1 AI Outputs. Some features may use automated systems, including generative AI, to produce responses ("AI Output").

7.2 Limitations. AI Output may be inaccurate, incomplete, misleading, offensive, or not appropriate for your circumstances. AI Output is not a statement of fact and should not be treated as such.

7.3 Safety. If any content suggests self-harm, harm to others, or urgent medical or mental health issues, do not rely on the Service. Seek immediate help from local emergency services or qualified professionals.

8.1 User Content Defined. "User Content" means information and materials you submit or generate through the Service, such as:

• Birth details you provide
• Dream entries (text)
• Voice recordings and/or transcripts (where available)
• Chat messages, prompts, and responses
• Preferences and settings

8.2 Ownership. As between you and Lunara, you retain any rights you may have in your User Content, subject to the licenses you grant in these Terms.

8.3 License to Operate the Service. You grant Lunara a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers), and transferable license to host, store, reproduce, process, modify (for formatting/technical purposes), and use your User Content to: (a) provide, operate, maintain, and secure the Service; (b) generate AI Output and personalize your experience; (c) prevent fraud, abuse, and security incidents; and (d) comply with legal obligations and enforce these Terms.

8.4 Improving the Service. To the extent permitted by applicable law and consistent with our Privacy Policy, we may use User Content and related usage information to improve the Service. We may use service providers, including cloud hosting, analytics, transcription, and AI processing providers, to process User Content on our behalf solely for the purposes described in these Terms and our Privacy Policy. Where required by applicable law, we will obtain your consent before sharing personal data with such providers, and we will clearly disclose such processing in our Privacy Policy. Where required, we will obtain your consent and/or provide choices.

8.5 Your Responsibilities. You represent and warrant that: (a) you have all rights needed to submit your User Content; (b) your User Content does not violate law or infringe any third-party rights; and (c) you will not submit content that you do not have the right to share or that unlawfully includes another person's sensitive information.

9.1 Sharing Features. The Service may allow you to export, copy, or share content or AI Output.

9.2 You Control What You Share. If you choose to share content publicly or with others, you do so at your own risk. You are responsible for ensuring your sharing complies with privacy, confidentiality, and applicable laws.

9.3 No Endorsement. Shared AI Output should not be represented as professional advice or guaranteed fact.

You agree not to:

• Use the Service for illegal, harmful, or abusive purposes
• Harass, threaten, defame, discriminate against, or otherwise harm others
• Submit malicious code or attempt to interfere with, disrupt, or degrade the Service
• Attempt to access areas of the Service you are not authorized to access
• Reverse engineer, decompile, or attempt to derive source code from the Service, except where such restriction is prohibited by law
• Use automated tools (bots, scrapers) to access or extract content at scale, or in a manner that burdens systems
• Use Service content or outputs to build or train competing products or models where prohibited by law or contract
• Infringe our intellectual property or others' rights

11.1 In-App Purchases Only. Subscriptions are offered as auto-renewing subscriptions through Apple's in-app purchase system. Apple processes payments and billing, not Lunara.

11.2 Plans. We may offer monthly and annual subscriptions. The annual subscription may include a 3-day free trial where presented at purchase. Availability may vary by region and user.

11.3 Free Trial Conversion. If you start a free trial, your subscription will convert to a paid subscription at the end of the trial unless you cancel at least 24 hours before the trial ends.

11.4 Auto-Renewal. Unless you cancel, subscriptions automatically renew for the same period at the then-current price. Apple will charge your Apple ID payment method within 24 hours prior to the end of the current period.

11.5 Managing and Canceling. You can manage or cancel your subscription in your Apple ID account settings. Deleting the App does not cancel your subscription.

11.6 Refunds. Refund requests are handled by Apple and are subject to Apple's policies. Lunara cannot issue refunds for Apple-billed purchases.

11.7 Price Changes. If pricing changes, Apple may provide notice and/or require your consent as required by Apple's policies and applicable law.

12.1 Agreement Between You and Lunara Only. These Terms are concluded solely between you and Lunara Labs LLC, and not with Apple. Apple is not responsible for the App or its content. Subject to your compliance with these Terms, Lunara grants you a limited, non-transferable, non-exclusive, revocable license to use the App on any Apple-branded product that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions; provided that the App may also be accessed, acquired, and used by other accounts associated with the purchaser where permitted by Apple, including through Family Sharing, volume purchasing, or Legacy Contacts.

12.2 Third-Party Terms. Your use of the Service may be subject to third-party terms (including Apple's App Store Terms of Service). You agree to comply with applicable third-party terms.

12.3 Maintenance and Support. Lunara, and not Apple, is solely responsible for providing any maintenance and support services for the App, to the extent required under applicable law or otherwise made available by Lunara. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.

12.4 Warranty. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Lunara's sole responsibility.

12.5 Product Claims. As between Apple and Lunara, Lunara is responsible for addressing claims by you or third parties relating to the App or your possession/use of the App, including: (a) product liability claims; (b) claims that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar laws.

12.6 Intellectual Property Claims. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Lunara (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

12.7 Third-Party Beneficiary. You acknowledge and agree that Apple (and Apple's subsidiaries) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

13.1 Our IP. The Service, including software, designs, text, graphics, logos, and other content (excluding User Content), is owned by Lunara or its licensors and is protected by applicable intellectual property laws.

13.2 License to You. Subject to your compliance with these Terms, Lunara grants you a limited, personal, non-exclusive, non-transferable, revocable license to download, install, and use the App on Apple-branded products you own or control, solely for your personal, non-commercial use.

13.3 Feedback. If you provide suggestions or feedback, you grant us the right to use it without restriction or compensation.

14.1 You May Stop Using the Service. You may stop using the Service at any time.

14.2 We May Suspend or Terminate. We may suspend or terminate your access if we reasonably believe you violated these Terms, used the Service unlawfully, or pose a risk to the Service, other users, or us. Where required by law, we will provide notice and an opportunity to address the issue.

14.3 Effect of Termination. Upon termination, your right to use the Service ends. Sections that by their nature should survive will survive, including Sections 6–7, 8.3–8.5, 10, 13, 15–23.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNARA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE OR ANY AI OUTPUT WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE.

16.1 Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNARA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

16.2 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNARA'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD $50.

16.3 Exceptions. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW (FOR EXAMPLE, CERTAIN CONSUMER STATUTORY RIGHTS, OR LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT WHERE PROHIBITED).

These Terms are governed by the laws of the State of Wyoming, USA, excluding its conflict of laws rules.

EU/UK/EEA Consumer Note: If you are a consumer habitually resident in the EU/UK/EEA, you may benefit from mandatory consumer protections of your home jurisdiction, and nothing in these Terms removes those protections.

19.1 Informal Resolution First. Before filing a claim, you and Lunara agree to try to resolve disputes informally. Send a notice describing the dispute and requested relief to:

• Email: hello@getlunara.app
• Mail: Lunara Labs LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States - Attn: Legal – Dispute Notice

19.2 U.S. Users – Binding Arbitration. If you are a U.S. resident and the dispute is not resolved informally, you and Lunara agree to resolve any dispute arising out of or relating to these Terms or the Service through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted remotely (video/phone) unless the arbitrator determines otherwise.

19.3 Exceptions. Either party may: (a) bring an individual action in small claims court if eligible; and (b) seek injunctive or equitable relief in court to protect intellectual property rights.

19.4 Class Action Waiver (U.S.). YOU AND LUNARA AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

19.5 Arbitration Opt-Out. You may opt out of the arbitration agreement within 30 days of first accepting these Terms by sending an email to hello@getlunara.app with the subject line "Arbitration Opt-Out," including your name, the email tied to your account, and a clear statement that you opt out.

19.6 Non-U.S. Consumers. If you are a consumer outside the U.S., the arbitration and class action waiver provisions apply only to the extent permitted by applicable law. You may have the right to bring claims in your local courts, especially in the EU/UK/EEA.

Company: Lunara Labs LLC

Email: hello@getlunara.app

Website: getlunara.app

Notice Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States

We respect intellectual property rights. If you believe content on the Service infringes your copyright, you may submit a DMCA notice to:

• Email: hello@getlunara.app
• Mail: Lunara Labs LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States - Attn: DMCA Agent

A DMCA notice should include:

• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and information reasonably sufficient to locate it
• Your contact information
• A statement that you have a good-faith belief the use is not authorized
• A statement under penalty of perjury that the information is accurate
• Your physical or electronic signature

23.1 Entire Agreement. These Terms are the entire agreement between you and Lunara regarding the Service.

23.2 Severability. If any provision is unenforceable, the remainder will remain in effect.

23.3 No Waiver. Failure to enforce any provision is not a waiver.

23.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

23.5 Headings. Headings are for convenience only and do not affect interpretation.