Privacy Policy

This Privacy Policy explains how Lunara ("App") collects, uses, shares, and protects information when you use the Lunara mobile application and related services (together, the "Services").

We collect personal information only with your consent or as otherwise permitted by applicable law. Where the App requests access to device features (such as your microphone), a clear description of the purpose is provided at the time of the request. You may withdraw consent or revoke permissions at any time through your device settings.

Data collected for a specific purpose will not be repurposed for a different purpose without your explicit consent, unless otherwise required or permitted by applicable law.

Before personal data is shared with third-party AI or other service providers to deliver specific features, we provide clear disclosure in the App and obtain any permission required by Apple's platform requirements and applicable law.

The Services are operated by:

• Lunara Labs LLC ("Lunara," "we," "us," "our")
• Entity type: U.S. limited liability company
• State of formation: Wyoming
• Registered address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States
• Support & privacy contact: hello@getlunara.app
• Website: getlunara.app

For purposes of the EU/UK GDPR, Lunara Labs LLC is the data controller (the entity responsible for deciding how and why personal data is processed).

Corporate group note: Lunara Labs LLC may be part of a corporate group. Unless explicitly stated otherwise in this Policy, Lunara Labs LLC remains the controller for the Services.

This Policy applies to:

• The Lunara iOS app
• Our website (getlunara.app)
• Communications you have with us about the Services (e.g., support)

Third-party services (such as Apple or Google sign-in, and any external links) are governed by their own privacy policies.

We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

If you are in the EEA, UK, or Switzerland, we rely on the following legal bases where applicable:

• Contract - to provide the Services you request
• Consent - e.g., optional voice recording features; marketing; tracking/advertising where required; certain cookies
• Legitimate interests - e.g., securing the Services, improving features, preventing fraud - balanced against your rights
• Legal obligation - where we must comply with law

Sensitive information (GDPR): The content you submit (e.g., dreams or chat messages) may, depending on what you write or say, contain information that could be considered "special category" data. We do not require you to provide such information. Where required by applicable law, we rely on your explicit consent to process sensitive information you choose to include, and you can request deletion as described in Section 12.

Lunara uses AI and automated processing to provide astrology insights and dream interpretations.

• Outputs are generated automatically based on the information you provide.
• We do not use AI to make decisions that produce legal or similarly significant effects about you (e.g., employment, credit, housing).

In-app disclosure and permission: Before your personal data (such as dream entries, birth details, chat messages, or voice recordings) is shared with a third-party AI or model provider to power a feature, the app displays a clear in-app disclosure explaining that your data will be processed by that third-party service and obtains your permission before sharing takes place. You may decline, but doing so will prevent the relevant AI feature from functioning.

Third-party AI providers: We send relevant user inputs to the following providers to generate responses:

• OpenRouter - LLM routing for dream interpretations, horoscopes, and chat (receives dream entries, birth details, and chat messages)
• Fal.ai - AI image generation for dream visuals (receives dream entry text)
• OpenAI Whisper - voice-to-text transcription of dream and chat voice recordings (receives audio)
• Divine API - astrological data and calculations (receives birth date, time, and place)

Provider usage may change over time. This Policy will be updated whenever we add or change AI providers, and we will provide any required in-app notice or permission prompt at that time.

Model training policy: We do not use your private content to train our own models. Where third-party providers offer a "no training" or opt-out setting, we configure it where feasible. If this changes, we will update this Policy and, where required, seek your consent.

If you choose to record voice (for dream entries or chat messages):

• We process audio to transcribe your recording into text and generate interpretations or responses.
• Audio recordings are captured locally on your device and transmitted over an encrypted connection to OpenAI Whisper solely for transcription. Lunara does not store, log, or retain raw audio at any point - the audio file is deleted from your device immediately after transcription completes. The resulting transcript is used only to generate your dream interpretation or chat response and is not retained by Lunara.

You can disable microphone access anytime in iOS settings.

We share personal data only as necessary to provide the Services, operate requested features, comply with law, protect safety, or carry out other purposes described in this Policy. Before personal data is shared with third-party AI providers to generate features you request, we provide clear disclosure and obtain any permissions required by Apple's platform requirements and applicable law.

We keep information only as long as needed for the purposes described in this Policy, unless a longer period is required by law.

• Account data and dream history: retained while your account is active
• If you delete content or your account: we delete or de-identify data unless retention is required for legal, security, or fraud-prevention purposes
• Backups: may persist for a limited period before being overwritten

Depending on your settings and location, you may be able to:

• Access or correct certain information directly in the App
• Delete your account directly in the App - account deletion is available from within the App settings. Deleting your account will remove your personal data in accordance with our retention policy in Section 10. If you are unable to delete in-app, you may also request deletion by emailing hello@getlunara.app
• Opt out of marketing emails via the unsubscribe link (where provided)
• Control notifications in iOS Settings
• Control microphone permissions in iOS Settings → Privacy & Security → Microphone
• Control tracking permission via iOS Settings → Privacy & Security → Tracking (App Tracking Transparency)

You may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request a copy (portability) where applicable
• Object to or restrict certain processing (particularly in the EEA/UK)

To exercise rights, contact us at hello@getlunara.app with the subject "Privacy Request". We may need to verify your identity.

EEA/UK/Switzerland: If you are in the EEA/UK/Switzerland, you can also lodge a complaint with your local data protection authority (for the UK, the ICO).

This section applies to California residents.

Because we operate from the United States and use service providers that may process data in the U.S. and other countries, your information may be transferred internationally.

Where required (e.g., EEA/UK transfers), we rely on appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• The UK International Data Transfer Addendum
• Other lawful transfer mechanisms as applicable

The Services are intended for users aged 13 and older and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us at hello@getlunara.app and we will take steps to delete it.

For questions or requests, contact: hello@getlunara.app

Lunara Labs LLC

1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States